FAQ
Low vision refers to a visual impairment that cannot be fully corrected with glasses, contact lenses, medication, or surgery. Unlike blindness, individuals with low vision still have some remaining sight, but it may be insufficient for performing daily tasks without assistance.
We offer a wide range of products designed to assist individuals with low vision, including large print games, household items, hand-held magnifiers, and advanced electronic magnifiers and computer technology.
Choosing the right vision aid depends on individual needs and preferences. Our experienced staff can provide personalized recommendations based on factors such as the level of vision impairment, specific tasks needing assistance, and lifestyle considerations.
Absolutely! Our team is dedicated to providing personalized assistance and guidance. We offer consultations to discuss your needs and preferences, ensuring you find the perfect solution for your low vision challenges.
While coverage may vary depending on your insurance provider and policy, some vision aids may be covered by insurance or Medicare. Contact us for more information about insurance coverage and reimbursement options.
Yes, we provide comprehensive assistance with product setup and usage to ensure you get the most out of your vision aids. Our staff will walk you through the setup process and offer guidance on using the products effectively.
It's essential to regularly update your vision aids to keep up with technological advancements and changes in your vision needs. Our staff can help you determine when it's time to upgrade your equipment for optimal performance.
Yes, our products are specifically designed to assist with various tasks such as reading, writing, navigating your surroundings, and using electronic devices like computers and smartphones.
Absolutely! We understand that transitioning to low vision can be challenging, which is why we offer training and support on many products to help individuals adapt to their visual impairment and learn how to effectively use vision aids to maintain independence and quality of life.